- 经济科学出版社
- 9787514138023
- 322204
- 42212018-8
- 管理学
- 工商管理
- F719.3
- 英语
- 本专科
作者简介
内容简介
传统的行业英语教材在内容组织上通常会涉及听说读写译各项技能,内容全面但重点不突出,而《酒店英语实训教程/酒店管理专业系列创新教材》以岗位实际技能训练为主要目标,在内容的编写和组织上以酒店各种岗位和情景为主线,着力提高口语表达能力和应用能力,重点突出,主线鲜明,可以让学习者真正体验酒店职业典型的工作情景,有的放矢地学习英语。
目录
实训模块一 前厅服务Front Office
Project 1 Room Reservation
Project 2 Checking In
Project 3 Bell Service
Project 4 Information Service
Project 5 Switchboard
Project 6 Foreign Currency Exchange
Project 7 Checking Out
Project 8 Business Center
实训模块二 客房服务Housekeeping
Project 1 Cleaning Service
Project 2 Laundry Service
Project 3 Other Services
实训模块三 餐饮服务Food and Beverages
Project 1 Table Reservation
Project 2 Chinese Food
Project 3 Western Food
Project 4 Room Service
Project 5 Beverage Service
实训模块四 康乐服务Recreation Center
Project l Body Building Service
Project 2 Bath and Saunat
Project 3 Beauty Parlor
实训模块五 会展服务Convention and Exhibition
Project 1 Convention Service
Project 2 Exhibition Service
实训模块六 处理投诉Handling Complaints
Project Handling Complaints
参考答案 Suggested Answers
参考文献
Project 1 Room Reservation
Project 2 Checking In
Project 3 Bell Service
Project 4 Information Service
Project 5 Switchboard
Project 6 Foreign Currency Exchange
Project 7 Checking Out
Project 8 Business Center
实训模块二 客房服务Housekeeping
Project 1 Cleaning Service
Project 2 Laundry Service
Project 3 Other Services
实训模块三 餐饮服务Food and Beverages
Project 1 Table Reservation
Project 2 Chinese Food
Project 3 Western Food
Project 4 Room Service
Project 5 Beverage Service
实训模块四 康乐服务Recreation Center
Project l Body Building Service
Project 2 Bath and Saunat
Project 3 Beauty Parlor
实训模块五 会展服务Convention and Exhibition
Project 1 Convention Service
Project 2 Exhibition Service
实训模块六 处理投诉Handling Complaints
Project Handling Complaints
参考答案 Suggested Answers
参考文献