旅游新概念英语（1）听说教程（含光盘）
￥28.00定价
作者： 韩鹏
出版时间：2018-09
出版社：天津大学出版社
- 天津大学出版社
- 9787561838440
- 274316
- 2018-09
内容简介
本教程内容有： 酒店篇---客房部分、餐饮部分、前厅部分、饭店信息化部分 旅行社篇---以旅游全过程为线索编写 会展篇--- 会议类型、会议计划、会展城市、会议宣传、会场设备、会议用餐、会议安全、会后工作等十个方面的内容 空乘篇---岗位名称、订飞机票、座位号确定、客人遗失物品、飞机晚点、为客人系安全带、客人点餐、客人生病等内容
目录
Part 1 English for Hospitality Workshop One English for Front Office Lesson 1 Room Reservation Lesson 2 Excuse Me, Did You Say a Single Room? Lesson 3 The Bellman ( I ) Lesson 4 Calling a Taxi for the Guest Lesson 5 The Bellman ( II ) Lesson 6 The Bellman (III) Lesson 7 Checking in ( I ) Lesson 8 How Will You Be Paying? Lesson 9 Checking in ( II ) Lesson 10 Checking in a Tour Group Lesson 11 Checking out Lesson 12 How Would You Like to Pay? Lesson 13 Foreign Currency Exchange Lesson 14 I'd Like to Change... Lesson 15 The General Switch Board Lesson 16 Operator Lesson 17 Business Center Lesson 18 How to Serve the Guests in the Business Center? Lesson 19 Dealing with Complaints Lesson 20 How to Handle Complaints …… Part 2 English for Air ServicePart 3 English for Travel and Tourism ServicePart 4 English for MICE Service参考答案
