前辅文
 Chapter 01 LAND & PEOPLE
  • Geography
  • Climate
  • The people
  • The languages
  • A brief history
  • Government and politics
  • The economy
  • The environment
 Chapter 02 VALUES & ATTITUDES
  • Traditional Kazakh Values
  • Spiritual Values
  • The Soviet Legacy
  • Religion
  • Position and Power
  • Women
  • Attitudes Toward Education
  • Attitudes Toward Work
 Chapter 03 CUSTOMS & TRADITIONS
  • Birth and infancy
  • Weddings
  • Mourning and remembrance
  • Traditional horseback games
  • Public holidays
  • New year
  • Subbotnik
 Chapter 04 MAKING FRIENDS
  • Friendship
  • Attitudes toward foreigners
  • Invitations home
  • Entertaining
  • Dating
 Chapter 05 AT HOME
  • Housing
  • The household
  • The daily round
  • Everyday shopping
  • Children
  • Education
  • Health care
 Chapter 06 TIME OUT
  • Eating out
  • Nightlife
  • Cultural life
  • Sports and outdoor activities
  • Shopping for pleasure
  • Some “must-see” attractions
 Chapter 07 TRAVEL, HEALTH, & SAFETY
  • Intercity travel
  • Getting around town
  • Where to stay
  • Health
  • Safety and security
 Chapter 08 BUSINESS BRIEFING
  • The business environment
  • Management culture
  • Labor relations
  • Personal relationships
  • Business correspondence
  • Meetings
  • Presentations
  • Negotiations
  • Contracts
  • Managing disagreements
  • Women in business
  • Corruption
  • Business gifts
 Chapter 09 COMMUNICATING
  • Language
  • Body language
  • Forms of address
  • Humor
  • The media
  • Services
  • Conclusion
 Appendices
  • Places
  • People
 Exercises
 Keys