第1版前言 Unit 1Business Letter Writing 1.1Essential Qualities of Business Letters 1.2Layout of Business Letter 1.3Format of Business Letter 1.4Addressing an Envelope Unit 2The Tendency of Business Correspondence 2.1Telex 2.2Fax 2.3E?mail Unit 3Establishing Business Relations 3.1Self?introduction 3.2A Reply to a Self?introduction 3.3Request for the Establishment of Business Relations 3.4A Reply to the Request for the Establishment of Business Relations Unit 4Enquiries & Offers 4.1Making an Enquiry 4.2Reply to an Enquiry 4.3Making a Firm Offer 4.4Making a Voluntary Offer Unit 5Counter Offers 5.1Making a Counter Offer 5.2Declining Price Reduction 5.3Concession on Price 5.4Advising to Accept the Offer Unit 6Orders 6.1Placing an Order 6.2Declining the Order 6.3Covering Letter with Order Form 6.4Acknowledgement of OrderUnit 7Terms of Payment 7.1 Requesting for Payment by D/A 7.2Accepting D/A Terms 7.3Proposing to Pay by D/P at Sight 7.4Proposing to Pay by D/P after SightUnit 8Establishment and Amendment to L/C 8.1Application for Establishment of L/C 8.2Urging Establishment of L/C 8.3Application for Amendment of L/C 8.4Asking for Extension of L/CUnit 9Packing 9.1Packing Requirement 9.2About Inner Packin 9.3About Outer PackingUnit 10Shipment 10.1Shipping Instructions 10.2Shipping Advice 10.3Urging Shipment 10.4Proposing Partial Shipment and TranshipmentUnit 11Insurance 11.1Asking for Insurance rrangement 11.2Reply to an Insurance Application 11.3Request for Excessive Insurance 11.4Insurance Policy Unit12Complaints， Claims and Adjustments 12.1Complaint of Wrong Dispatch 12.2Apologizing for the Complaint 12.3Lodging a Claim for Damaged Goods 12.4Acceptance of a ClaimUnit 13Businesses Contract 13.1The Types of a Contract 13.2The Structure of a Contract 13.3Terms and Conditions 13.4Specimens of ContractUnit 14Agency186 14.1Asking for Sole Agency 14.2A Favorable ReplyUnit 15Documents in International Trade 15.1Commercial Invoice 15.2Packing List 15.3Certificate of Origin 15.4Weight Memo 15.5Bill of Lading 15.6Draft (Bill of Exchange) 15.7Letter of Credit 参考译文参考答案参考文献